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There’s one type of email that I loathe above all others.

Can you guess what it is?

I bet it’s not what you’re thinking.

I hate ’em. Seriously, I’d rather read hate mail. I’d rather read Tea Party literature hand-curated by Ted Cruz, or ad-copy from AT&T explaining how bundling my cable, phone and Internet could save me $300.

The interesting part?

About 75% of the time, what’s inside these emails…

Is glowing. Overwhelming positive. Even raving

Yet the anxiety still seizes me like talons around testicles the moment I see the number (1) in the sub-category I keep for these emails, like a raised middle-finger, reminding me it isn’t going anywhere until I click.

Do you experience this kind of anxiety around your e-mail inbox?

Hopping aboard any digital sharing bandwagon was always a struggle: Twitter, Foursquare, Facebook. Before that: LinkedIn, LiveJournal, MySpace, Xanga.

So on. So forth.

I didn’t gravitate towards voicing my opinion on pop culture and politics

Or what I had for breakfast. Didn’t think this literature was worth the digital space of 1’s and 0’s it took up. I made attempts through the years, but never felt strong doing it.

It’s easier, I think, to catch this early wave of social sharing that leads to YouTube sensations and pop-culture-websites-to-book deals when your parents convinced you you’re a unique snowflake whose opinion carries weight, even if it’s the opinion of a 12-year-old girl who’s never wanted for anything except a pair of Louboutins. Or your parents taught you education isn’t an institution but a street market in New Delhi where grades can be haggled over, and that your spot on the “A” soccer team isn’t hinged on being one of the best 11, but because of the $3,000 donation towards the booster club’s new bleachers.

My first day of work, ever, I wore pleated Dockers, a checked shirt and plastic Payless shoes, the latter of “Buy 1, get the 2nd ½ Off” sale. My father sat at the kitchen table, putting on his socks, which is where he attended to all things foot-related. He offered one nugget of advice, one sock already wrestled up his calf, and the other in his hand: “Don’t talk back. Listen first. You don’t know as much as you think.” The idea stuck with me.

Not always in a good way

It’s held me back times when I should have stepped forward. When I was the smartest person in the room (admittedly, a tiny room). Instead, we’d follow the leadership of someone who didn’t think from A to F, never mind A to Z. Who struggled to spell “piss” and do it when confronted with a toilet. But she was bold and fast and not scared to look foolish. She stepped forward and there’s merit in that.

Anyone with an Internet connection can step forward now. We’ve all got a soapbox. We just need to make the choice: shout at every passerby, refusing to be drowned out by everyone else clamoring for attention? Or do we whisper, so that the few who want to listen, must lean in? If the latter, we better make our message worth the lean.

Answering that challenge is difficult. To quote the hipster I overheard at the Last Bookstore on Spring and 7th in downtown Los Angeles: “it’s all so completely derivative, man.” He might be right.

A Byproduct of Self-Dev

I’ve never shied from the fact that I’m a byproduct of self-dev. I’m the amalgamation of those self-help aisles in Barnes & Noble with placards that boldly proclaiming LEADERSHIP and MANAGEMENT and RELATIONSHIP, always questioning whether this iteration of me, with the cheap haircut and hand-me down clothes, is in fact the best version of me. I’m also the byproduct of all those times I listened when maybe I should have spoke, not because I didn’t understand the words but because I wanted to stay inside myself, and take it in.

It’s left me behind those who can form an idea and Tweet it out to the Universe with naught a thought. I’m still calculating. I pause — “Is this what I’m really thinking? Is this how I actually feel?” I’m not far behind though. Everyday for these last few years, I’ve grown a little more confident. Still listening, still taking in all in, but with a little more hand raising. A little more, “I’ve seen this. I’ve done this. I can lead the way.

Photo Credit: Shuo Wang

A week after returning to the restaurant, I was offered an assistant position at a literary management company. Which made things tricky: work six days a week, plus my own writing, plus night and weekend reading. It could be done, but did I want to put myself through that?

I thought about quitting the restaurant. I remembered my father reminding me over the phone, when I first arrived in Los Angeles, “Look after yourself. That’s enough right now. Just do what’s best for you.” That’s what quitting would have meant: looking out for numero uno, making things easier on myself. It didn’t feel right, though. I couldn’t quit, effectively spitting on their faces, after they so graciously took me back when I needed help.

So I do both. My writing and job suffer for it, but that’s the choice I made. On my day off, I squeeze in down time and grocery shopping, maybe the gym or changing the car oil.  The juggling isn’t easy, and you have to be ruthless with time to get it done. When I first arrived in Los Angeles, I weighed the pros and cons on taking an assistant job if you want to write, and it’s as simple as: you make time for it. You (as BJ Fogg so adroitly puts it,) “prioritize so hard it hurts.”

Besides slowing down my writing, assisting has opened my eyes to plenty of other weaknesses. Issues that I deferred for years, for the sake of writing and work. These days I wish I addressed those years ago, but for lack of that option, will settle for now:

  1. I don’t know shit about the entertainment or book industry. My boss called me into his office, and showed me a novel with a risqué cover, a woman’s hot mouth pressed against a bare shoulder. Then he asked me where he should pitch this project, a mild erotica-thriller (in the vein of 50 SHADES OF GREY.) I didn’t even bother bullshitting my way through a response. I had no idea, and that’s a problem.
  2. I don’t know enough about Los Angeles, my own backyard.
  3. Assisting has shown me how difficult the process of getting anything made is, how many moving parts there are in this arena. Everything must align. The pegs must be in the proper row at the proper moment to have impact on the world. For every great writer who says, “I just focused on the writing, I didn’t play the game or network. I just wrote in my voice and did what I thought was right, and I made it” (e.g., Hugh Howey’s wonderful post on his success with WOOL in the Huffington Post) there are a thousand artists who won’t get in front of the right people because they didn’t do their homework.
  4. I don’t spend enough time building relationships with other people. Which says nothing about being shy versus friendly, introverted versus extroverted – (self-examinations rendered moot when you force yourself to commit the desired behavior.) What I mean is that I’ve made a habit out of putting work/writing above everything, to the detriment of maintaining strong friendships and relationships. That’s something I want in my life, and it can’t be done sitting in front of a computer as life passes outside the window. This in turn means…
  5. Work focused, not just harder. There are only 24 hours in a day, and you can’t keep adding to-do’s to the top of the pile. Pinpoint exactly what I want to work on at any given time, and attack that. Identify what can fall to the wayside, and then let it. It all falls back to elimination, followed by prioritization

Ideally, I wouldn’t be 26 years old, still waiting tables on weekends to survive. In an ideal world, I could make it as a writer without working as an assistant first. But there are too many other things to be grateful for to dwell on this inconvenience as I work and rebuild, to have impact on the world.

###

Photo Credit: PCCare247

The first thing I did was go back to the Thai restaurant and ask for my job back. I hunted down the manager, who emerged from the staff room, cash drawer and last night’s receipts in hand, looking frustrated with her day already. I asked if she was looking for help.

“Yes,” she snapped. “Who’s asking? You?” she jabbed.

“Yes.”

“Oh.” She thought a moment. She started to ask a question, then stopped to ask a different one. “When can you start?”

I picked up my first shift back a week later. Three days after that, they cut me a paycheck – I was already back on the books. It took a total of ten days to take my first step towards rebuilding. I was ecstatic about the turn around, but there were mixed reactions as people found out I retreated back to waiting tables.

Some employees, like my manager, were genuinely happy to see me back. Others were pleasant, but they recognized this as a temporary move, the one-step-back to my next two-steps-forward. They understood the simple truth: sometimes, you just gotta make money.

The strangest reaction was from a young food runner named Rigo. Before I left, Rigo was my mentee of sorts: smart in his own way, a hard-worker for certain, but his own naiveties were often his own worst enemies. In the 9 months I’d been away, that naiveté had bloomed into a full blown sullenness, a FTW mentality, and I think he saw my return as a betrayal. Like, didn’t I tell him I was moving onto (bigger, better) things?

“What about everything you said?” he demanded. “About trying something once, then moving on? About always looking forward?”

“I tried,” I replied. “I tried something new. It didn’t work out. So now I have to rebuild before I try again.”

He shook his head, not understanding, and walked away.

The other noteworthy reaction I received happened last week, when I told another entertainment assistant that I moonlighted as a server. His eyes darted up from his Blackberry, as a flicker of recognition crossed his face. Then a hint of smugness with the words, “Oh yeah, we order from there all the time,” treating my statement as if it was an admission of humiliation. It wasn’t.

I’m not immune to what others think, though. There’s a reason why I still haven’t shared with my family that I returned to waiting tables, something I started when I was 14 years old. There’s a reason why my bosses don’t know why I cut out at six o’clock sharp on certain days of the week. Not humiliation per se; humility, however, is safely in the ball park. But there’s not a dumb egg amongst them, so it’s likely they already know – it’s just a matter of who’s going to bring it up first.

Then there’s my own pride I have to contend with, the idea that I am “too good” for this station in life. Last night, I approached a couple to get their order. The man looked me in the eye and said with a straight face, “I take it this is not your day job.” When I asked him if it was that obvious, he shrugged  and returned his gaze to the menu. “You stand out. You don’t belong here.” Then he ordered a vegetable pad thai.

It reminded me of my friend Karen’s father, a man whom I met only once. He was a multiple-Master-degree-bearing man who found himself jobless in 2008. He remained jobless as he uncollected his unemployment checks. And he continued to remain unemployed through 2009, and into 2010. His ex-wife, Karen’s mother, busted her ass to provide for Karen while he shrugged off his various parental duties, like child support, or being-the-fuck-around. Not that he didn’t receive job offers – he received several – but he refused to take one that was lower than his level of “prestige.” The jobs weren’t good enough, and he let his family suffer for it.

When I let that inkling of superiority creep in from the edges, threatening to leave me feeling ungrateful or entitled, I compare Karen’s father to my own. He had his own fiery and tumultuous rise in the restaurant business, where he reached an enviable level of success for someone barely into his 30’s. And when it all crashed down around him, he found himself set back further than where he started out seven years previous. My father, too, had to rebuild, but with a family of six, he had far more at stake.

He took on a blur of jobs during those years, as he worked to right his course. He managed sewing factories in Queens, a failing Chinese restaurant in Albany, then he tried getting his foot in the door at the chain restaurants. So between sending out resumes and going on interviews, my father started waiting tables again, swallowing his pride, and providing for his family.

Which is how I know that no matter my humility, or the smugness of others, or what any customer may say, I’m right where I belong.

Photos Credit: gttexas

Allan soured his face as I explained his duties as the bus driver for today: keep your phone on. Answer the calls. Make sure you’re constantly looping back here from LAX — don’t just stay at the airport.

He had this “I-can’t-believe-my-lot-in-life-is-driving-a-bus” expression on his face. The sentiment seeped into his posture, and into his surly one-word responses to my instructions. He maintained that presence the entire day, up till the moment I signed his parents, indicating services rendered, and that he completed his duties.

After I shook his hand, he paused, then said, “Handshakes and thank you’s are nice, but that’s not why I do this job.”
I smiled and blinked, in that confused way we do when we don’t understand someone and hope they’ll go away if we stay cheerful and silent. He placed the form I just signed back in front of me, and pointed out the highlighted section about “gratuities not being included in the fee.” And he repeated himself:

“Handshakes and thanks you’s are nice, but that’s not why I do this job.”

Ah. He was, very not so subtly, asking for a tip.

I looked to my boss, Charlie. He had the very same smile plastered to his face. “I need you to tell me exactly what you need.” He blinked repeatedly.

Allan gestured to the paper. “Would you go to a restaurant, eat, and just pay the bill? Is that how you treat your waiters?”

Charlie explained to him, as nicely as he could muster, that we didn’t tip the drivers, and this was something he was going to have to work out with his company. Allan snatched his papers and stalked off, calling in heavenly reinforcement with a “God bless,” reminding us not tipping bus drivers wasn’t the Christian thing to do, before he disappeared out the door. I’ve never seen him since.

Despite knowing Allan was a troubled man working on his own issues, the whole experience left me feeling dirty. Well, not dirty exactly, but worse — cheap. I lived and worked in this community for a few months and had completely removed myself from the service industry for the first time in more than a decade. I surrounded myself with a constant stream of people whom I could tell, based on how they conducted themselves, saw these men and women in the service industry as beneath them. Did that influence or contact high or whatever you want to call it put me out of touch with my own humility?

Humility — how you view your importance to this world — is the quality I value above all virtues and attributes. It’s difficult to teach, and more difficult to fake, as it shapes your every interaction with others. At the same time it’s a quality closely tied to one’s resiliency; it toughens you up to do the hard work when your other resources: money, time, intelligence are scarce. And precisely because I value my humility so greatly, it strikes a nerve when Allan’s response challenges it.

Maybe Allan’s correct, and it’s proper etiquette to tip these drivers; just because we set the precedent of not doing it doesn’t mean we were right in the past. Navigating the rules and ethics of tipping is a treacherous path, though — put out a tip jar in front where something gets sold and money changes hands and we ask, “Oh, am I supposed to tip?”

Everyone knows they should tip their servers, though percentage points are often points of contention. Some tip bartenders extra generously, and others tip them the same way they tip strippers: a dollar per round, more depending on the square inch of cleavage shown. What about the baristas at our coffee shops? The furniture movers? Cab drivers and delivery boys? Sushi chefs? Camp counselors? Bell  hops and door men? Who do we tip and how much?

It sounds like an over analysis, but I don’t see it that way, because I am, and everything I achieve is, a byproduct of this system. In eleven years, I’ve made my living on both the overwhelming generosity and bitter stinginess of others. Every person whose food I served or dish I cleared, has microscopically yet very definitely had a hand in shaping who I am, and I am blessed. I am grateful. Not because of some glamorous lifestyle, or because I have so many great things, or because of any significant achievement: I am blessed to be at a station in life where I can make those things happen for me, if I work for it. Because of those people who tipped, I’m in position to earn it.

That’s the idea behind tipping, isn’t it? That no one’s entitled to it, no matter your life’s station or  your job title. No one’s entitled to the extra, even if you work in a profession where “a minimum 18 percent gratuity is charged for parties of 6 or more” or if it’s the kind of place where you put out a tip jar. We are not entitled to the tip. The same way we’re not entitled to the promotion because we’ve been with the company for x number of years, or the paying gig because we interned for three months and got really good at fetching coffee. We’re not entitled to any of it.

Everything we want, we must earn

Photo Credit: Tom Raftery

What do great assistants do?

At 24, my father owned his first restaurant. The first Chinese delivery spot in downtown Albany, with stats like quote you’d get off the phone with Lee Fong and the delivery boy was ringing your doorbell unquote. When five p.m. came ‘round, it was sweet ‘n sour and Moo Shu out the wazoo. And my father, he’d storm the kitchen, up to his nostrils in hand-scribbled orders, and 1X1 he’d Gatling gun it to his partner and chef, Sam.

As quick as he shouted orders, Sam prepped the ingredients into wire handled white boxes. His hands dove in and out of his prep fridge like a conductor’s stroking his orchestra into the climax.  No premeasured portions, this wasn’t no Subway operation run by teeny boppers paid minimum wage to pretend to be sandwich artists. Fresh broccoli crowns and snappy peapods and crisp baby corn was weighed by their texture against your palm, by their feel, not by numbers on a scale. Sauces didn’t come in La Choy glass bottles, they were recreated from pinches and dashes of soy, sesame oil, ketchup, salt, sugar, mirin. Nothing written down, nothing completely standardized. Every improvised off the top.

Ticket minders lined every wall, and by five thirteen, white tickets with mental math computed totals surrounded my father. He and Sam were very fast, very smart. Both retained information like a sponge retains E. coli. But those qualities alone didn’t make them a good team. That wasn’t what made them a success.

Anticipation made them a success. My father didn’t just read the orders; he watched Sam, constantly aware of how fast he was packing, that if he was packing Orange Chicken, he only memorized the next seven dishes and he forgot there were two Kung Pao dishes, not one. It was a jazz duo between the two, never missing a beat even as they trampled notes and forgot orders, because at the end of a string of tickets, Sam would ask, “What did I forget?”

And my father knew. No hesitation, straight off the top.

The story sticks, on this slow descent towards Santa Monica Blvd, after day one on a manager’s desk, my introduction on How to be an Assistant. It sticks because amidst the coagulated information on the brain stem, the major takeaway, the 90 to the 90/10 is: great people anticipate. Don’t matter the industry, of food or film, the most important skill is the ability to anticipate the needs of the people around you. That’s what makes someone an asset to cause and company. Anticipation.

It’s not some voodoo extra sensory perception, neither – no ting-tangling spidey-sense alerting you of lasers or sentient metal claws in the immediate vicinity. Good anticipation is measurable. Actionable.  It’s work and research and focus on the details that directly affect you. The other components of a good assistant: phones mechanics, conferences and schedules and messengering, how fast you read and write; all trimmings. Anticipation, attention to detail, that’s the turkey. Not just saying it, not just putting on the resume because it sounds good. Living it, breathing it, delivering on it:

What’s on next week’s schedule? Next month’s? What meetings must The Big Cheese take? With whom, pertaining to what deals? Where and at what time is each of these meeting? How many glances and double-checks till you’re positive? Are you confident enough to schedule appointments on the fly, Blackberry unattached to fist, and without a peek at Outlook?

How far back have you read their e-mail? What projects are in the works?  Are you researching everyone in the phone log: who they are, who they work for, what’s their relationship to your employer? Are you building your own mental dossier of the people in the business? Why not?

Who are the clients? Who are the important clients? How does he speak to them when he’s got them on the phone?

Do you know when to interrupt? Which calls to give him when says, “no calls?” After your third reminder of who he owes, do you know who he’ll actually return to and who he won’t?

Who is the competition? What is their relationship to these people?

The assistant position isn’t a fair one. It’s not fair to get dumped on with miscellaneous chore, to take on work outside of the job description, or to get screamed at for failure to communicate, especially when the failure happened on someone else’s end. It isn’t fair that mind reading is required to succeed as an assistant. But since when was any aspect of this industry fair? Agents and managers get paid to make deals, not have myelin coated communication channels. That’s what the assistant is for.

It can be frustrating, thankless work, executing the duties of an assistant at this standard. It’s easy to ask, “Is it worth it?” especially if joining the ranks of the Masters of the Universe isn’t the end goal.  Why kill yourself in this role if it’s not the angle you want to break into the industry?

Because people don’t align themselves with you because you’re acute or obtuse. They get on your side because they see you’re smart, that you’re going to be a success. And an IVY league diploma is hardly a guarantee of that. Getting the small details correct, following up on the miniscule, is.

Nailing the small details is the only way to prove you can handle the big ones.

Photo Credit: David Wheeler

People know if your heart isn’t in the right place. Don’t matter how smooth you are, how charming, how highly you think of your acting chops. You can be Debonair to the capital-“D,” but that doesn’t mean squat because heart isn’t seen or heard. It’s felt. Heart pours from the pores, and no amount of gleaming incisors or flirtatious grazing can reproduce them pheromones.

If you’re putting on a show, putting up a face to compensate for lack of heart, it’ll seep through the cracks. People front but can’t nobody front forever.

Everything starts with heart. The rest of the package matters: luck, talent, image; but a glossy veneer don’t hold much weight.

What is heart? It’s looking out for others, even/especially when they can’t help you in return. It’s networking with Priority One to put others in position for success, and developing your own career the ancillary mega. Heart is doing what you say you’re going to do.

The service industry – waiting tables – is primo case study for heart. The experiments happen in rapid succession, the outcomes are measurable and immediate (read: cash $) and servers wear their attitude like a paisley tie around the neck. There are servers who see customers with a dollar amount tattooed to their forehead. I don’t want to serve them because they don’t tip well – sometimes a judgment made on past experiences; more times than not, made based on race, dress, or apparent educational level.

Some treat serving as a reflection of themselves. The bartenders who talk more about themselves to the customer than vice versa (when did this start happening? When did it become okay?) Or the seasoned server, coaching trainees about her personal philosophy rather than the fundamentals of good service: When I serve, I’m on a stage, you know? I’m a fun server, I’m a flatter, I’m a schmoozer. (Why not try being professional and helpful, instead of working on your bit?) And the server who postures about, pretending to care beneath a waxy smile, who asks questions like, Is everything delicious? (if you’re not going to give them much of a choice, don’t waste your breath) and says My name is blah blah blah, feel free to ask for me next time (if they planned on it, they’d ask for your name.)

Then, there are servers who want their customers to have the best experience. They look the customer in the eye. They listen. When they train you, they say This is the proper way. This is best for the customer. When they work, they do things because it’s the right thing to do, not because they think they can glean more green.

In the long run, they’re the ones who earn the bigger tips, anyway. Because they didn’t have to rely on gimmicks or bits or up-selling to convince someone they cared.

They just cared.

Heart doesn’t always come easy. Especially not living in a city where it feels like few people are listening, and everyone’s looking out for themselves. But in the long-run, it makes life easier. Because you never have to look around to see what other people are doing, or how they’re doing it. You always walk tall – the consequences be damned – when you start with heart.

Photo Credit: Diego Santi

“Sounds like a no-brainer,” Teddy said. He reclined deeper into the sofa, sunlight splashing off the cigarette drooped from his fingertips. “What did you come out to Los Angeles for? You didn’t come out to serve, or to learn more about the restaurant business. You came to write. So take whichever job will help you do that.”

He watched.

Caress with the index’s paddy flesh paddy, then square off the block of rice. With two fingers, shape it: give it a curl that’d make Goldie Locks blush; an arc so gentle baby’s bottoms gives it a rash. Rotate, and repeat.  21. 22. 23. Rotate, repeat. Rotate, repeat.

It takes 10,000 repetitions to achieve mastery.

26. 27. 28.

“Let me show you something.” From the bar, Joe come-hithers with a wagging digit.

Sushi Deluxe

He plucked the Saran wrapped rice finger without a raised eyebrow. The sliver of warm sushi rice, encased in a sheet of plastic would prompt questions from most, but it isn’t Joe’s first time. hardly

“It’s about being fast, right? You got to be quick, doing sushi. So when you first take the rice, don’t start by rolling it up into a ball. Roll it into a cylinder,” he demonstrated, whirling the rice morsel in his excuse for a right hand. It’s more the size and texture of a baseball mitt; dark and leathery, the color of chocolate, capable of fielding blinding hot grounders or crushing the skulls of children and smaller horses. It can get surprisingly surgical, too; his fingertips manipulate the grains more skillfully than a Boardwalk full of rice scribbling scribes trying to make a buck. In seconds, his sliver of rice is the correct proportion to top with sushi.

Toro“Then, when you’re squaring off the fish, do this first.” He squared off the rice; a block with rounded corners, then with deliberate slowness, he slid his hand into First Position, the Caressing Index Finger.

From there, he slipped into the Shaping Position, adding an arc that’d make Greek architects tear out their hair and bring the finest NBA 3-point shooters to their knees.

Joe’s sushi making was a streamlined methodology, one honed with his own 10,000 repetitions. He shaved off every possible millisecond and discarded every wasted motion from his procedure. He once managed Ichiban, a speedy sushi spot that churned out 200 plus checks on nights this restaurant clawed for triple digits. He saw his share of sushi before he quit, to open his café in downtown Albany.

“Owner of Ichiban, no good,” his girlfriend Tracy said a few days ago. “He make Joe do lot of work, and Joe have to make specials, too. But he always say, Joe, you not do enough work.”

“And Joe, he always outside,” she continued, “Talking to customer. So they thinking he owner. But Owner, he has to stay inside and cook, and get mad at Joe. But he not tell them this thing, they just thinking it.”

Joe’s ruddy face was serene as he continued explaining sushi’s finer points. He was either unaware or unmoved by his previous employer’s indiscretions. “The most important part of sushi is the rice,” he said. “The rice has to be right, and it’s got to be right the first time. You don’t get a second chance.” He imitated laying the rice to the fish. “When the rice touches the fish, it sticks because of the vinegar and the sugars. It won’t stick if you try using the same piece of fish twice. And when you roll, you got to roll with your fingers tips.” His mitts became cat claws, and he mimicked raking across the table. “Don’t do it like these sushi chefs; you can’t mash rice on the seaweed, you know? It’s got to be fluffy, or it’ll taste bad.”

Salmon Sushi

He leaned back in the bar chair, and stared up at the television screen through his fashionably square glasses. “Oh my god, my master, he put me through hell like you wouldn’t believe. Eight months, and all he let me touch was the rice – wouldn’t even let me make a California roll. Would you believe that?”

Harder to believe Joe’s decision to give it all up, and turn his back on the time he invested into his training, the 10,000 and 100,000 and 1,000,000 repetitions he underwent to reach his current level. Mastery might lie somewhere in the 10,000 repetition mark, but how many more does it take to know this isn’t what you want? How long after working out the finer points before reaching the point where nothing’s fine?

Joe offered one more tidbit. “Oh, and sushi is supposed to look alive, okay? So don’t make it look like a brick; give it a long tail, so it looks like its swimming. Make it look like a fish.”

No one asked Joe for his advice. No one requested his expertise. But in his café, when he stands behind a deli counter, surrounded by cappuccino machines and milk steamers and triple-shot-espresso-soy-milk-no-foam-latte shenanigans, that mastery will amount to nothing. Offering the fruit from his labors is his one more last chance to make use of his skill set, before embarking on a new 10,000 repetitions.

He returned the sliver of sushi rice in the Saran wrap. It was still warm.

Photo Credit: Cedric Fischer