Author

Chris Ming

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Summary:

  • When building an online learning experience, you can decide whether to beta test or go straight into a full product launch.
  • Both options have high stakes tradeoffs. You can use the Beta Test Spectrum to help you analyze your market and product.
  • The Beta Test Spectrum looks at five vectors: demand, competition, brand moat, price, and promise.
  • Use the Beta Test Spectrum to maximize the value you add to your students’ lives and value to your business.

Six months after the Writer’s Strike, HBO placed a $60 million bet on a pair of TV neophytes. Neither had worked as a series staff writer, let alone run a show.

In November 2008, actors were cast, sets built, and principal photography of the pilot began.

Later, the writers screened the pilot for a few colleagues. Consensus was quickly reached: that screening was one of the most painful experiences of their lives.

The plot lost itself like a bad alibi. The costumes felt like a medieval Dolly Parton cosplay. On a legal pad, someone wrote, in all caps: “MASSIVE PROBLEM”.

In a stroke of extreme foresight or extreme oversight, HBO gave them a mulligan (foreign pre-sales, so the hypothesis goes).

Do it again, the executives told them. You got this.

Summary:

  • Online learning products and experiences follow a structure with three components: methods, value promises, and surfaces.
  • Methods describe how we teach.
  • Value promises are what the user gets from the product.
  • Surfaces are the pieces of the product or experience the user interacts with.
  • By mixing and matching methods, value promises, and surfaces, you can strategically build a “sticky” online learning experience

On February 22, 2021 Reforge raised a $20 million Series A, led by Andreesen Horowitz. It was a big win. A huge milestone after 4 years.

Six weeks later on a Friday afternoon, I clicked Zoom’s “End Meeting” button and completed my last day at the startup.

I am a founding member of the team, and there hasn’t been much time to reflect on the journey until now. I wanted to share lessons learned in getting an early-stage company to its Series A, from someone who didn’t know what a Series A was when he started.

In this post I’ll explain:

  1. What is Reforge and where it fits in the online education ecosystem
  2. Why you should join an early-stage company
  3. Lessons learned over the last 4 years

What is Reforge and where does it fit in the online education ecosystem?

Reforge is an online education platform for mid-career technology professionals who want to do great work and keep leveling up their careers. We started with growth marketing and expanded from there.

We’re solving the need for career development in that gap between entry-level roles (college or boot camps) and executive roles (networking and executive coaching).

“For parents, this is a Shackleton moment.”

This according to Tim Armstrong, CEO of the DTX Company (I’m paraphrasing).

“Your family is frozen in time. You have to spend more time with each other. During this time, I’ve gotten to know my kids 25% better.”

His interviewer, Scott Galloway added:

“You’re going to look back at this time as historic. You hope your kids and family look back on it positively.”

What Tim and Scott are saying is: play offense. Everything we do, we can frame as either offense or defense:

A house with “good bones” is one with the potential to go from “frumpy-to-fabulous.” She is structurally sound, regardless of the missing shingles, broken windows, and peeling paint.

She may look beat, but like Tyson Fury in the 12th round against Deontay Wilder, she’ll weather the storm.

It doesn’t require a master architect to list the ingredients of a house with good bones: a solid foundation, a strong frame, put together with thought and care.

It made me wonder: what are the common ingredients of a good life? What does a life with “good bones” look like? 

What a week: six-hour bottlenecks at airports, toilet paper outages, billions of dollars erased in the markets, and over 6,500 lives lost around the world.

Let’s talk about one trait that’s crucial during these times: leadership.

During times of crisis, we look for guidance. We want a steady hand to navigate choppy waters. Leadership isn’t about winning an election or job titles. Leadership is about your behavior.

Some behaviors of good leadership:

Recently, I spoke to three different students from my alma mater.

They wanted advice on getting started in filmmaking, developing online courses, and marketing.

They asked good questions, and most of it centered around a central theme: “what skills should I focus on?”

Skill development is crucial, no doubt. You must have the chops. However, looking back at my career thus far, in the 3-4 industries where I’ve done well, I focused a lot less on skills and more on habits.

I like to think this served me well, despite a scattered career trajectory, for a few reasons:

  1. Skill sets change but the ingredients to build skills — your habits — remain the same.
  2. Habits are always under your control. Control your habits, control your destiny.