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Chris Ming

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Over the last few weeks, my role at I Will Teach has morphed and I’ve been doing a lot more bootstrapped content marketing. In other words, “write more content and find ways to spread it without a budget.”

To learn how other people and companies do this, I had a coffee meeting with a social media strategist at a Fortune 100 company.

It was really interesting to learn about how “the big boys” do it. 99% of the time I study content or social media marketing, it’s from solopreneurs or small businesses, so it was cool to get insights from outside that bubble.

Here are 5 quick takeaways from our conversation (I’m omitting the name of the company and the strategist because I didn’t ask permission to include it in these notes).

Publish on native platforms

If you’re sharing a video, publish it to both Youtube AND Facebook (instead of loading it to Youtube and then copying the link to Facebook). The algorithm is kinder to native content.

Same is true with Twitter. Load the media (video, photo, etc.) to Twitter, don’t rely on automation tools like Zapier and IFTTT to push content across all your platforms.

In other words, don’t be lazy when publishing social media content.

I love crunchy, tactical how-to articles. We know we SHOULD:

  • Network more
  • Ask for a raise
  • Build our brand

Fine… show me “how” to do it. (It’s no wonder I’ve spent 3 years working with Ramit Sethi, who is one of the masters of teaching people the “how.”)

So when Gary Vaynerchuk walked through how to do business development on Instagram, I broke down the examples (“the how”) and the principles (“the why”).

Then I posted it below. (You can listen to the whole audio here.)

Here we go:

How to Biz Dev Through Instagram Direct Message

Example 1 – Plumbers

Let’s say you want to sell websites to plumbers. You go right up here. You hit send message.

And then here is the key, the key here is to jab, jab, jab, right hook.

[blockquote]
Love what you’re doing.
Would love to be able to bring you some value are you doing anything around marketing?
Let me know.
Have a great day.
XOXO, heart.
[/blockquote]

Send.

Theory 1 – Hand-to-hand combat

Here’s the key.

What I just did is something that I’ve been doing for years.

Back in 2006 and 7, Twitter, I would do that except I would reply publicly ’cause it was a different platform–different cadences–different acceptable social norms.
The thing that blows me away is how many of you are so hungry.

How many of you are asking for how do you do things and the reality is it’s very simple. It’s hand to hand combat. It’s business development. It’s handing out virtual business cards, but the reality is so many of you don’t want to do it, cause it’s hard.

What I just did if you’re hungry–if you want to win–you have to do for 5, 6, 7, 8, 9, hours a day.

Example 2 – Fitness

Ok, the fitness hashtag. You know only 168 million. Breaks it into top posts and most recent .

So, you go to a top post. He’s go 546 thousand people right. I see he’s a musician and he’s a band–but let’s say–and he’s in Cairo.

Let’s just say for whatever reason I want to do product placement and I have a new shake or energy drink or hoodies.

Or for example, this is what everybody should be doing with me if they want me to wear their sneakers or their beanies–I wear beanies; I wear hoodies; I wear sneakers.

I would hit this person up–I would hit them up and say:

[blockquote]
Zap, love what you do.
Would love to connect.
Or, would love to send you my favorite wines if I was in the wine business.
Or, would love to make 3 to 4 videos for your Instagram account on me.
Or, would love to send your friends some beef jerky.
[/blockquote]

Theory 2 – “I would like to give you”

And that’s the key, it’s “or” and “I would like to give you.”

What I get all day is–Gary can you give me a shout out on my account? Gary can you make me famous? Gary can you do this? Gary can you do that?

I’ve got the leverage not you. If you’re asking, you don’t have the leverage. So, anytime I’m hitting somebody up regardless of whether I’m bigger or smaller than them –I’m asking.  So, I’m trying to give them love. Right?

That’s the key. People don’t give love. When we’re hitting up other artists–both hip hop–what have you–we’re trying to give them love. Hey we’d love to give you exposure. Would you like to give us the opportunity. Everybody is trying to — like last night, I hit up a couple of people that followed me that are really really big and they both replied to me.

The key is providing other people more value. I just don’t see people doing it. It blows me away and it is absolutely going down on Instagram DM. The key is do you know how to jab, jab, jab, right hook on Instagram DM.

Search hashtags, click them. Look at the account then see how you can bring them value.  DM them. Go in soft. Bring value. Rinse and repeat–two, three, four, five thousand times.

Theory 3 – Biz dev is a pillar of success

Business development, it’s one of the pillars of my success.

The reason I’m good at business development is I try to bring more value to the other person first. It’s always gonna be the same thing. Fifty years of content–it’s going to say the same thing. Provide the other person with more value. Right? More value than they give you.

If someone has a million followers and you want them to give a shout out to your work, you stuff, you need to  overwhelm them with value first.

Example 3 – Hip hop

So, let’s say you do, let’s say you love hip hop –let’s say and let’s say you love Chance the rapper, right?

So, you go to Chance the rapper. The guy’s got 2.9 million followers. He’s getting hit up a million times a day. When you send him a thing:

[blockquote]
Chance I make videos.
I’ll make you the best Instagram videos for free for an entire year.
Your account will go to 7 million let alone 2.9.
I won’t bother you. I’ll just work. I’ll need access at times but you control that. Let me know.
Look at my work on my Insta.
Much love.
[/blockquote]

Over and over and over.

Gotta make sure your Instagram account is on point. If you got that, if he or one of his boys actually look at it or somebody’s who’s controlling the account, they need to see those videos and think they’re fire. That’s the key, but you go over and over.

Man you should do this 15 times a day 24 times a day.

Example 4 – Manny the Barber

So, the thing Manny should do is go upper east side, right, so he’s going by location and so he sees top posts right.

Well this looks like an account. I guess this is a blogger. I’m trying to see–it looks like she’s just visiting and keep looking, right. Keep looking at most recent.

Keep looking–good-it looks like this guy took a picture–a selfie on the upper east side. Comes here–he’s got 41 thousand followers–he looks like a model.

So, Manny should go here: Send message.

[blockquote]
Hey G.
Thrilled to give you five free haircuts over the next six months.
Let me know if you’re interested.
[/blockquote]

This is what Manny should do to get–Manny sits here on Tuesday from 2:30 to 3:30 while he’s waiting for a client and he sits on his fucking ass.

And instead, what he should be doing — he should be going into Instagram searching the upper east side and DMing people 20, 30, 40 times a day offering free haircuts, cause he just started his business.

He needs exposure. He shouldn’t even ask that model that has 46 thousand followers to make a–he shouldn’t even say in the first contact–Hey, I’ll give you a free haircut–you give me a shout out. Because then that person knows that he’s just doing it for that.

It’s jab, jab, jab, without the right hook.

He should just say, I like your Instagram account; I just opened my barber shop; I’d like to give you six free haircuts or two or whatever you know–I don’t know how busy Manny is right now.

Over the next three months guy comes –even if he never asks–I went to Manny for two years–he never asked me then I took the picture on the Snapchat that and you build a relationship.

Theory 4 – Hustling on Instagram DM is the 2017 Opportunity

When doing the right thing you always do the right thing, but to me it’s — I think about  it like sawdust. If you’ve got down time, why not business develop.

The fact that you can business develop through this thing now is insane and if you offer something in return, three out of 30 people will take you up on it. He may not but the next person might and then you business develop and business develop and things start happening.

Hustling 24/7 on the Instagram DM; it is the 2017 opportunity.

My Takeaways

  • Don’t be romantic about the medium. Hand-to-hand combat used to work on email. As Hiten Shah points out, it used to work on Twitter, too. Now the attention is on Instagram, Snapchat
  • Do things that don’t scale. People who I admire who are great at this: Ramit Sethi (reads all his email and responds to a crazy amount), Sumeet Sahni (replies to every comment on Instagram and Snapchat), and of course, Gary Vaynerchuk
  • Offline ← → Online. Start thinking how each works with the other, and where the intersections lie.

(Looking for more? Here are my notes from Gary’s interview about the Advertising Industry.)

Photo Credit: MaxDeVa

Damn, Gary Vaynerchuk gets me fired up.

Here’s an interview he did about the state of the Advertising Industry.

I loved this so much, I asked a VA to transcribe it for me, so I don’t have to relisten for the nuggets.

Major theme: Be the one to put yourself out of business. If you don’t someone will do it for you.

Business that killed businesses

  • Craigslist killed classifieds
  • Dollar Shave Club should have been done by Gillette
  • Business Insider should have been created by WSJ
  • Sports Illustrated or ESPN should have built Bleacher Report
  • Conde Nast → Refinery29
  • Marriott → AirBnb
  • Why did IBM let Microsoft happen?
  • Why did Microsoft let Google happen?
  • Why did Google let Facebook happen?
  • Why did Woolworth’s let Sears happen?
  • Why did Sears let Kmart happen
  • Why did Kmart let Walmart happen?
  • Why did Walmart let Amazon happen?

Favorite quotes

“This is capitalism. This is historical. What happens is we wake up one day and major media companies that we grew up with are gone.”

“The Wall Street Journal and Sports Illustrated and USA Today and the New York Post, they killed somebody else too. We’re just living through it now as mature adults when it’s happening to them.”

Want the full thing?

Enjoy!

Went to the Museum of Food and Drink in Williamsburg last week! It was awesome!

The exhibit was called Chow: Making the Chinese American Restaurant.

At nearly every panel I felt a visceral connection. Here are some of the pieces that resonated, and why:

Chinese labor built the railroads

In my opinion, this sums up the Chinese mentality, pride, and way of life: “They did what no one else would do.”

 

Political cartoon of Chinese Exclusion Act at Museum of Food and Drink

More fun times.

 

In the last ten years, I’ve worked for free many times.

“Uh, no shit. It’s called an internship.”

Not so fast. I’m not just talking about internships (though of course, I did those too).

I’m talking about working for free outside the safety umbrella of a university. Without the structure of an internship program. As a grown-ass man with man bills to pay:

  • I worked on sets for indie movies and music videos.
  • I read scripts.
  • I researched for authors.
  • I watched Youtube videos.
  • I did casting.
  • I consulted on marketing plans.

All free work. In rare cases, yeah, it was an absolute waste of time. But in most, it fell somewhere in the spectrum of “best career decision ever” and “glad I did it, but never again.”

What differentiated work from landing on one side of the spectrum versus the other?

Recently I wrote about working in restaurants. And how my best work happened after pre-meal meetings, and I was reminded that “this work is important.”

In this case, rationally I’m aware the better I work, the better my service, the more I’ll make in tips. Logically, I know this… BUT in this case, there’s a second incentive at play here, more powerful than the money.

On January 13, 2009, we opened our restaurant, Shogun, in Delmar, NY and my father held our first pre-meal inside the kitchen. As the first of the soft-opening customers trickled through the front door, he shared this nugget of instruction:

“This is how you pour miso soup.”

We were about to open a Japanese restaurant — and we didn’t know how to serve the soup.

This is like asking for garlic bread at The Olive Garden and your server saying, “Garlic what?”

Case Studies: The Difference Pre-Meal Makes

I always thought pre-meal was the best part of a shift. Our pre-meals improved steadily: my father eventually moved past the soup, and instead, he’d remind us what was ’86ed, what the specials were, and what we should push that evening.

But it wasn’t my favorite part because I learned anything new, or made me feel more prepared.

I’ll get to what made pre-meal special in a moment. First, it’s worth noting how seriously other restaurants take their pre-meal. 

At Eleven Madison Park, for example, the maitre d will Google the name of every guest that evening. If he finds out a guest is from say, Detroit, and he knows a server is from there, he’ll put them together. If it’s a couple’s anniversary, he’ll figure out which anniversary

Before guests even step foot into Eleven Madison Park, they’re looking for ways to blow their minds.

This is part of the reason why Eleven Madison Park dominates — even though they only offer a $195 pre-fixe meal.

In a paper titled Impact and the Art of Motivation Maintenance, published in the journal Organizational Behavior and Human Decision Processes, researchers applied principles similar to the pre-meal to the fundraising process.

At the University of Michigan, researchers arranged for one group of call center works to interact with scholarship students who benefited from the school’s fundraising — a five-minute, informal chat where they discussed the students’ studies.

How much of a difference did it make?

Couple weeks ago, I was researching charisma, the ability to build rapport, that sort of thing. It led me down the path of the Charismatic Man: the Bill Clinton’s, the Dale Carnegie’s, the Neil Strauss’s…

All of which were extremely interesting.

But not the right context for me.

A familiar voice creeped into my ear as the deadline for this research approached, a voice rooted deep in the lizard brain, strong and powerful — but one of very limited vocabulary:

Why did you take on this project? You’re not smart enough to figure it out. 

You’re running out of time. You’re going to look like a fool. 

This is more than you can handle. 

I can’t say that I whirled around and told the voice to STFU, like the person at the movie theater who shouts at the Cell-Phone-Talker and everyone claps for. I’m not a “STFU” kinda guy…

I’m more a trench fighter. I dug deeper, like a seasoned WWI solider. Then I held my position, and paused… waiting for the signal to go “over the top.”

Then, I got the signal.

There’s one type of email that I loathe above all others.

Can you guess what it is?

I bet it’s not what you’re thinking.

I hate ’em. Seriously, I’d rather read hate mail. I’d rather read Tea Party literature hand-curated by Ted Cruz, or ad-copy from AT&T explaining how bundling my cable, phone and Internet could save me $300.

The interesting part?

About 75% of the time, what’s inside these emails…

Is glowing. Overwhelming positive. Even raving

Yet the anxiety still seizes me like talons around testicles the moment I see the number (1) in the sub-category I keep for these emails, like a raised middle-finger, reminding me it isn’t going anywhere until I click.

Do you experience this kind of anxiety around your e-mail inbox?

Below is the transcription of the best three-minute segment of an interview I’ve heard in a long time. And I listen to a lot of interviews.

[01:37:53] It’s not like you read one book and do one thing, and it’s figured out, and you’re done. it’s a constant course correction. You need to have those rituals to go back to.

[01:38:29] People don’t get it. It’s messy. Life is messy.

[01:38:45] It’s messy. Life is always going to be messy. It’s in figuring out how to manage that mess, and planning, “what am I going to do with this?”

[01:39:30] Life is suffering. If you expect to your life to miraculously dissolve all your problems with a new car, a new wife, a new husband, a new “fill in the blank” you are mistaken. When you conquer your current set of problems, you trade up. You just get a new set of problems, and those challenges are set out by the universe, by whatever force you believe in, to challenge you.

[01:40:37] It’s like, okay, you think Brad Pitt has a perfect life? I tell you, he has crazy stalkers, he has frivolous law suits, he has, “fill in the blank.” You trade up. You just have a different set of problems. The reason I bring it up is not to be depressing at all, it’s to underscore the importance of expecting adversity in a sense of looking forward to adversities as a growth opportunity. If you want to be a higher performer in high stress environments, you need to get to the point where you relish the opportunity to prove yourself in the face of challenges.

This was from a webcast between Ramit Sethi and Tim Ferriss in November 2012, right before the launch of The Four-Hour Chef. I don’t remember where I found the link to the audio, unfortunately.

To others?

If I did this task better, how will it affect my career five years from now?

How will it make me more valuable five years from now?

I think it’s important to step back and ask ourselves that on occasion.

  1. If I schedule all these lunches today, will it make more valuable to others?
  2. If I send out all these rejection letters?
  3. If I mail out all these check letters?
  4. If I connect every call that comes through?
  5. If I indiscriminately do drinks five nights a week?
  6. If I book this travel?
  7. If I move widget A into the arms of mechanical turk B?

If you’re asked to do these things, you can’t not do them, of course.

The widgets still need to move. It’s one of the reasons why you were hired.

But it’s not the only reason, right?

Recognize the difference between creating value and pushing (electronic) paper.

Which one builds a skill?

Which one makes you more valuable to others?

Then, prioritize accordingly. By what creates value…

Not what comes easier. Nor by what you do more effectively.

Photo Credit: Liam Matthews