Author

Chris Ming

Browsing

“My catchall, general advice to everyone who moves out to Los Angeles is this: if there’s anything else you can do, anything else that’s your calling, go do that instead. It’s a pat answer,” he admitted, “but this is just too hard…”

Which immediately raises the question: why is it hard? Because people will be mean to you? Because the hours stretch long and your social life sums to nil? Because you’ll be overworked, underpaid, and unappreciated – conditions your mother conditioned you into believing you’d skip right over because you were a unique snowflake?

It also prompts the follow-up question: hard compared to what?

When did the resultant response to“too hard” lead to “so don’t try?” Giving up because something is too hard – you attempted, drew conclusions based on the results, and decided to invest your time elsewhere – there’s no shame in that.

But too hard to even attempt?

Easily the worst attempt at advice I’ve ever come across.

Everyone’s journey, — from love to career to family to personal — is just that: personal. To compare how one person experiences joy, pain, and hardship to another is a fruitless exercise. The brilliant academic mind is a tortured soul in social situations that the social butterfly who battles bulimia excels in, while the bum standing outside her bathroom window scrounges through garbage cans of the single mother raising three kids alone because her addict husband couldn’t kick the habit he picked up when he in law school.

Who’s to say what’s “too hard?”

Pursuing your dreams is hard – that’s why they’re dreams; because you gots to stretch and reach and scratch and claw and lie and steal and cheat for them. If you make a living creating art, hustling for every cent, sure, it’s probably safe to say your path is filled with more struggle than someone happy with their nine to five.

But that does not make you a unique snowflake.

Contrary to popular belief, you still are not the hardest working person in your town, or your field. You’re probably not the hardest working person on your block.

Nor does it give you the privilege of passing off bullshit as your own sage adage for the temporary high of superiority and ten seconds of a hard dick you get at the thought of helping a fellow artist with your brilliant insight into the Holllywood machine.

It’s irresponsible to assume fragility, not strength. Individuals are more resilient than they’re given credit for, and we have to make a choice: to be the person who pushes the resiliency of others beyond their limits, beyond what they thought possible…

Or the person who convinces them that, “yes, there’s your limit. Your reach meets your grasp.”

Gotta stretch, baby. Gotta dream. If it wasn’t hard, everyone would do it. Maybe you’ll make it, maybe you won’t.

But at least you won’t leave this earth wondering what would have happened if you never took your shot.

Which would be the hardest thing of all.

Photo Credit: muizei

There’s this moment, right before stumbling off your board, where you ask yourself, “Really? Did I have to try and get fancy right here right now? Were the potential flair points really worth the mouthful of gravel I’m about to eat?”

Then you’re falling.

Then you’re meeting asphalt.

Mucho gusto.
Igualmente.

Tucking, rolling, sliding, anything you can do to keep the wounds surface-level only, because you’d rather not test the limits of your paltry health insurance.

I throw in a prayer, too: please dear sweet Jesus I hope nobody saw that…

“Hey man, you alright?” a man on the sidewalk asked, trying hard not to laugh too loud. Failing to do so.

“Gotta love it,” I replied, my voice suave and steady as I scrapped myself off the ground, and chased my board which was skittering down the street.

In the past I avoided such moments by skating solely at night, when no one could see my bumbling. Or if they did, they wouldn’t recognize my face in the daylight, and would be unable to banish me back to the darkness where I belonged with looks of contempt. There is something embarrassing about being a 25-year-old man-child putzing around on a skateboard — if you’re skating at that age, there’s this expectation that you worked out the kinks when you were young and foolish enough to believe transportation on a plank resting atop four wheels was a valid mode of transportation.

Except I started skating at 24, only after I moved out to Los Angeles. So when I see the young and fearless skaters, attacking the street or vert or their new trick, I can’t help but resent the little assholes and their 20-year head start.

I started my Hollywood writing career the same time I started skating. My first lesson was, whatever you do, don’t admit you want to write. I interned with a management company, and kinda sorta fibbed about my desire to get into management and being an agent, so executives wouldn’t pass me off as just “another writer.” When people asked why I moved to Los Angeles, I gave pat answers: for the weather, a change of pace, etc. I pursued writing like a prepubescent teen pursues masturbation: alone, in secret, with hands furiously working in the dark. Looking back, this might have stifled my creativity but in the long run it’s not a bad move. Strange as it is to move 3,000 miles and not admit the real reason why, it’s a chore to distinguish yourself from the other millions of 25-year-olds with a whole lot of aspiration and dream, but no credits.

The more skating I watched, the more I noticed that what distinguished a skater from the pack wasn’t their execution of this trick or that move, but how they expressed themselves with their skating. The skaters who drew my attention were the ones who said something every time they stepped on the board. Because once everyone reached a certain level, they all possessed the same arsenal of tools at their disposal, and it was how they used those tools that distinguished themselves from the rest. It was more than transportation, more than a spectacle. It was art.

The only way to reach that level is admitting you’re going to take it seriously. That means pursuing your art in the daylight, and being willing to be judged by your work. You have to put it out there. You have to perform, right in the middle of the road, where anyone can see you fall.

Photo Credit: fish’s box

You could tell he was a best-selling author the moment he stepped on the elevator. It was in the smile: the smug smile of success of someone who needs success to smile. If that didn’t tip you off, then the collared shirt with his name embroidered over his right tit and the words “Best-Selling Author” embroidered over his right tit did.

His beard resembled a furry cat, a tawny feline that perched onto his chin years ago and never left. Instead, the pussiness seeped into his pores and oozed throughout his persona: the entitlement in his strut, the condescension in his tone – he was a self-satisfied pussy alright, content with a belly rub, maybe a broken-winged butterfly to bat around. Behind every. last. word. was an inner sigh of contentment. An, “Ahhh… it’s me, bitches!” right as a Swizz Beatz beat dropped and looped endlessly in his head.

He was the kind of person you’d meet at wine ‘n cheese parties. He’d listen politely to whatever you said, nodding too often, after every. last. word. because that’s what he learned in his interpersonal communications class. Except the glazed look in his eyes and the superior smile itching to break out over his face gave the game up, and finally you’d pop the unavoidable question: so what do you do?

And he’d one-up your every utterance with his trump card, his bitch of spades:

“Me?” dripped with false modesty and fake surprise. As if he’s never heard the question before. “I’m a best-selling author.”

Then you nod and say something to the effect of “how fabulous,” though you may never have used the word “fabulous” in your life, before sipping the box wine and nibbling on some stinky Cabrales. You’d re-read the words on his shirt.

“I never would have guessed,” you’d say.

Promote, market, sell yourself. You gots to do it if you’re going to make it, yeah? Chalk one up to naivety, but there’s got to be some finesse to it, a balance between creating buzz and hawking yourself on the street corner with the name “Kandy Kane” screened onto your booty shorts. The line’s a blur at the best of times, and a beer-goggled squiggle at the worst, when wearing a shirt with your resume embroidered on it is an acceptable practice in branding. Seems the line will continue getting fuzzier and fuzzier, too, as this generation emerges into the market, a generation brought up believing they are all unique snowflakes, and encouraged to tout the specificity of their successes and talents with alarming ease.

The problem with this is you’re only as good as the hype until you begin to believe it. At that point, it’s all downhill, because the second you start believing you “made it,” the drive that got you there begins to diminish. Humility and humbleness won’t blow you up like a youtube video gone viral, but they’ll continue pushing your talents long after any glim and glamour has worn off. And no matter how loud the marketing gimmick, it can’t match the volume of the art you make or the content you create. If these don’t say enough about you, nothing will.

Photo Credit: Famelab Italia

What be the path now? Keep swinging for homeruns, hoping to get lucky with a feature written on spec? Because hey, even suckers eventually draw to that inside straight, long as they keep chasing it down. Or take a leaf from the electron’s notebook: hit it up with some “V” to the “IR,” and march down Easy Street, aka The Path of Least Resistance. You’ll hit different resistors, some in parallel, some in series, but at the end of the circuit at least you’ll find a paycheck and the stability of solid ground.

Option One is to stick to the Status Quo; there’s an appeal to keeping doing what’s doing. Stephen King said writing’s like sailing across the Atlantic in a bath tub, so why make waves? You’d be crazy to start drilling through porcelain unless you want to be a rub-a-glub-glub. Instead, keep on with the internships, hit up a few more companies, and earn experience points slow and steady – go for the level up by trolling though Mideel for Head Hunters, instead of setting off for Ruby Weapon. Give yourself cushion by waiting tables on the side, and most importantly, keep writing, keep producing art, keep pursuing what you came out to do. Some asshole’s going to hit the long shot – might as well be you.

Long Shots

1.       Nicholl Fellowship

2.       Zoetrope

3.       Slamdance

4.       Austin Film Festival

5.       Nantucket Film Festival

6.       Page

7.       Scriptapalooza

Option Two is setting sights on the writer’s room. It’d require a shift in gears, coming at the craft at a slightly different angle. The medium and the approach would change: writing specs for existing shows, and sending them off to get into a writing program, but you’re still writing. You could continue applying for internships, but the spectrum would be narrowed a smidgen: taking shots at production company jobs only, to get yourself a shot at the Writer’s Room by default of proximity, while trolling for an op as a writer’s assistant. And ‘cause the effort don’t earn a paycheck, it’d still require waiting tables on the side.

Writing Programs

1.       NBC Writers On the Verge

2.       Warner Brothers

3.       Fox Diversity Development

4.       ABC Program

5.       CBS Program

Finally, there’s the agent gig option. The Path of Lesser Resistance. Wouldn’t have to wait tables, for sure – not because you’d rake in the dough (no sir, not at ten dollars an hour) but because there’d be no time. Any writing completed would be done on the side, on weekends or during the day’s wee hours, and who knows if that’s enough time to produce anything of significance? Instead, time would be diverted towards building contacts and making connections, who you may or may not have anything to show, depending on if you’ve already done your work. If you haven’t, well, what separates you from the guy who only talks about his “great idea?”

Except – damn, there’s a huge draw to doing the agency route, because if you’re living in Los Angeles, you might as well live it. Be a part of the Hollywood machine. Attack that lifestyle.  Get a taste for it, live that hustle, at least for a little while, because isn’t that part of the experience? Even if becoming Agent Extraordinaire isn’t the end game, is it so wrong to sample the wares?

No simple choices, but plenty of ways to go wrong. Lots of diversions and distractions out there, and the only thing keeping the straight is paradigm: knowing what you want, and knowing you’re in the long haul to get it. Without it, it’s aimless wandering. With paradigm in place, you’ll wander, but at least you’ll drift in the right direction.

Photo Credit: Lauren Cameron

Introduction

Got slapped with a backhand of information overload the other day. Felt like a shotgun shell of wisdom blasted in my direction – that can happen when you sit down and speak with two people who genuinely care about helping others with their careers – not easy to find. The information can be spliced two ways: paradigm and conceptual.

Paradigm

There aren’t sheets on the bed – that single observation caused the paradigm shift. Changed the way you looked at these last five months in Los Angeles.

It’s a queen-sized bed, graced with a twin-long flat sheet, the type made for foam dorm beds covered in stains incoming freshman pray are remnants of beer or (if it must be a bodily fluid,) vomit. The twin-long sheets is the color of white sanitation, the color of strait-jackets and hospital corridors. Instead of a duvet or comforter or a blanket, there’s a lime green 20-degree EMS mummy-style sleeping bag. Which is great for the surprisingly cold nights in Los Angeles, but doesn’t scream, “Welcome home!”

Because – and here’s the turn – this still isn’t home.

Even after schlepping shiz from coast to coast, at the heart of it, Los Angeles still wasn’t anything of permanence. The trucker hat hasn’t been hung, the proverbial roots haven’t snaked down like octopus tentacles into fake California Astroturf grass. Living in Los Angeles was no more than a pit stop: the car still rocks New York plates, a New York driver’s license still gets flashed to bouncers, and the I-9 forms still re-direct to the 518. Up to this point, this hasn’t been life, but rather, just another grand adventure, something to  pick up and walk away from after nine months. That’s been the lifestyle for years now: never committing to call any one locale “home,” or any one gig to call a career, and living light so the departure is never much more than a middle finger while EXITING STAGE LEFT.

This realization struck like a knuckle duster to a glass chin while discussing possible career steps with a friend. We debated the merits of getting into an agency program – getting paid minimum wage for a year or more as you’re groomed to become an agent-extraordinaire – but you’d come out with an arsenal of tools, and most importantly, the contacts of the future Misters and Misses Hollywood’s.

I scoffed at the idea.

Can’t do that for a year, I told him. I can’t possibly commit 18 months learning to become something I don’t want – no matter how great the reward.

He smiled at me. He said, “Why not?”

It’s too long of a commitment.

He said, “The best writers don’t stay writers their whole careers. They move onto other things: they direct, they produce, they become creative executives. If you want to look out for your long-term career, then the agency program and establishing all those contacts is a good plan. Because at some point, you’re going to need them. The cost maybe 18 months, but over the course of your career or your life, what’s 18 months?”

This friend, who a lifetime ago, was a professional dancer, said it took him 10 years of training to get to the point where he had the physical tools to walk into an audition and know he’d get the part. Compared to 10 years of grueling, physical training, what’s 18 months?

These last five months have been cute: poking a toe in the water, testing the temperature. But at some point, the time for dicking around is over: you’re either in or you’re out. You’re either running with the bulls or you’re standing safely on the sidelines. Except this ain’t no sprint, neither – only marathon-men make it in this business, while hot commodities are just flashes in the frying pan, dying out fast as fireflies in a jar. So if you’re not willing to put in the time, don’t bother. If you can’t keep your eye on the target for three, five, ten years, then you’re just clogging up the system. You have to accept missing out on dozens of other adventures, any number of birthdays, weddings, Christmases, and decide whether those are sacrifices you’re willing to make.

The paradigm shift came down to this: continue working and living and doing the way things have been doing, then go home with some nice stories, and say, “I tried.”

Or change. Take it more seriously. Be totally and completely committed. Then visit what you used to call home, and say, “I did it.”

Photo Credit: Sean Puno

There are bad days. Two steps forward, one step back days.

Then there are the worst days. One step for man, one mothertrucking leap to square one at escape-velocity speed, a leap straight out of the influence of All Things Good and an ejection towards Never Never land.

On the bad days, you’re in over your head.

On the worst days, you’re an imposter, a sheep in wolf’s clothing. Sweat trickles into tear ducts beneath the mask, keenly aware that everyone in the elevator sees through the shined up kicks and pressed white shirt as the numbers climb tick tick tick to the beat of the Musak, towards your destiny of cracked leather chairs and arthritis inspiring keyboard, despite its ergonomic intentions.

The question, “What made you think you were special?” Sonic Booms! in ear drums on the worst days. Thousands flock to Los Angeles, the Hajj of the entertainment industry, and they’ll devote years of their lives to the crusade, giving up friends and family and dates and poker nights and beaches and sunsets to make it. You think you’ll climb even a mole hill while you’re here? Yes, talent rises, but if you don’t realize there are at least hundreds of people more talented than you, if you think you gots the biggest talent in all the land, then you’re spending time with the wrong people. Even artists with talent oozing from their pores may never make it to the top, as there’s only so much square footage to go around. You want your piece, you have to take it: throwing bows and Tony Jaa knees strikes in every direction. Forget claws; get an Adamantine skeletal frame and hide so tough, it’ll make Captain America’s, federally endorsed, Nazi-crushing shield look like a single-ply toilet paper. And if you hear “it’s not what you know, it’s who you know” one more time, you might donkey punch that person right in their sardonic mug.

Trying to make it Los Angeles changes how you view the world. You see it through a rotating kaleidoscope, where values and morals and truth and lies shift with the slightest breeze. It changes you; changes you precisely in the manner you scoffed at before, back when you thought nothing would change you, that you’d stay true no matter what.  The worst days whittle down that resolve like a sharp knife and rough hands groping a block of putty. Straight-shooters might make it in this business, but they certainly don’t make it easy on themselves, and who’d notice if you cheated an inch here, took an iota advantage there?

The loneliness aches like a dull pang on the worst days. Countless meals-for-one while you create your own hustle 3,000 miles away from anyone familiar, the people you want in your life as they love and cry and marry and hold concerts and make art and make mistakes and do what made you love them to begin with. Meanwhile, you try forging new relationships in a climate where throwaway friends are as common as Astroturf roll-out lawns, and just as fake. Everyone’s playing the game, and at some point you realize there’s no way to turn it off, no reset button to push.

But even if the day stretches itself out like Gumby downing muscle relaxers on a hot day, the day ends; even the worst days end. And when it does, you’re still living in Los Angeles, driving down Sunset Blvd to go home or go drink or go commiserate, and this is something no one can take away. No matter the abuse or the belittlement or the loneliness, you’ll have this: you could be anywhere in the world, and here you are, making it on your own initiative and own hustle, getting paid to work your own hours, to create something unique for the world. You’re getting exactly what you signed up for; no more no less. All it took was the willingness to risk everything, which for the great majority of people, amounts to nothing at all.

Photo Credit: Ted Fu

What do great assistants do?

At 24, my father owned his first restaurant. The first Chinese delivery spot in downtown Albany, with stats like quote you’d get off the phone with Lee Fong and the delivery boy was ringing your doorbell unquote. When five p.m. came ‘round, it was sweet ‘n sour and Moo Shu out the wazoo. And my father, he’d storm the kitchen, up to his nostrils in hand-scribbled orders, and 1X1 he’d Gatling gun it to his partner and chef, Sam.

As quick as he shouted orders, Sam prepped the ingredients into wire handled white boxes. His hands dove in and out of his prep fridge like a conductor’s stroking his orchestra into the climax.  No premeasured portions, this wasn’t no Subway operation run by teeny boppers paid minimum wage to pretend to be sandwich artists. Fresh broccoli crowns and snappy peapods and crisp baby corn was weighed by their texture against your palm, by their feel, not by numbers on a scale. Sauces didn’t come in La Choy glass bottles, they were recreated from pinches and dashes of soy, sesame oil, ketchup, salt, sugar, mirin. Nothing written down, nothing completely standardized. Every improvised off the top.

Ticket minders lined every wall, and by five thirteen, white tickets with mental math computed totals surrounded my father. He and Sam were very fast, very smart. Both retained information like a sponge retains E. coli. But those qualities alone didn’t make them a good team. That wasn’t what made them a success.

Anticipation made them a success. My father didn’t just read the orders; he watched Sam, constantly aware of how fast he was packing, that if he was packing Orange Chicken, he only memorized the next seven dishes and he forgot there were two Kung Pao dishes, not one. It was a jazz duo between the two, never missing a beat even as they trampled notes and forgot orders, because at the end of a string of tickets, Sam would ask, “What did I forget?”

And my father knew. No hesitation, straight off the top.

The story sticks, on this slow descent towards Santa Monica Blvd, after day one on a manager’s desk, my introduction on How to be an Assistant. It sticks because amidst the coagulated information on the brain stem, the major takeaway, the 90 to the 90/10 is: great people anticipate. Don’t matter the industry, of food or film, the most important skill is the ability to anticipate the needs of the people around you. That’s what makes someone an asset to cause and company. Anticipation.

It’s not some voodoo extra sensory perception, neither – no ting-tangling spidey-sense alerting you of lasers or sentient metal claws in the immediate vicinity. Good anticipation is measurable. Actionable.  It’s work and research and focus on the details that directly affect you. The other components of a good assistant: phones mechanics, conferences and schedules and messengering, how fast you read and write; all trimmings. Anticipation, attention to detail, that’s the turkey. Not just saying it, not just putting on the resume because it sounds good. Living it, breathing it, delivering on it:

What’s on next week’s schedule? Next month’s? What meetings must The Big Cheese take? With whom, pertaining to what deals? Where and at what time is each of these meeting? How many glances and double-checks till you’re positive? Are you confident enough to schedule appointments on the fly, Blackberry unattached to fist, and without a peek at Outlook?

How far back have you read their e-mail? What projects are in the works?  Are you researching everyone in the phone log: who they are, who they work for, what’s their relationship to your employer? Are you building your own mental dossier of the people in the business? Why not?

Who are the clients? Who are the important clients? How does he speak to them when he’s got them on the phone?

Do you know when to interrupt? Which calls to give him when says, “no calls?” After your third reminder of who he owes, do you know who he’ll actually return to and who he won’t?

Who is the competition? What is their relationship to these people?

The assistant position isn’t a fair one. It’s not fair to get dumped on with miscellaneous chore, to take on work outside of the job description, or to get screamed at for failure to communicate, especially when the failure happened on someone else’s end. It isn’t fair that mind reading is required to succeed as an assistant. But since when was any aspect of this industry fair? Agents and managers get paid to make deals, not have myelin coated communication channels. That’s what the assistant is for.

It can be frustrating, thankless work, executing the duties of an assistant at this standard. It’s easy to ask, “Is it worth it?” especially if joining the ranks of the Masters of the Universe isn’t the end goal.  Why kill yourself in this role if it’s not the angle you want to break into the industry?

Because people don’t align themselves with you because you’re acute or obtuse. They get on your side because they see you’re smart, that you’re going to be a success. And an IVY league diploma is hardly a guarantee of that. Getting the small details correct, following up on the miniscule, is.

Nailing the small details is the only way to prove you can handle the big ones.

Photo Credit: David Wheeler

What’s the play?

There be two.

Numero uno – wait. Wait till you’ve put the finishing touches on your portfolio, spit-polished pitches to crossfire, getting caught up in the BING BANG BOOM, trying to send tingles a-shuddering down spines. Wait till you can show the Masters of the Universe you’re serious about the craft, not no East Coast blow-in blow hard moonlighting through the Denny’s managerial fast track as of two weeks ago, before scribbling THE END on a senior year creative writing thesis, convinced you’re holding Wonka’s Golden Ticket.

If you’re no blow-in, if you made the move to stand toe-to-toe with everyone else in this endeavor, you’re treated with an iota more seriousness. Except seven minutes into the hustle, and the temptation to wait will strike you harder than a Mike Tyson’s Punch-Out! punch-out. You got the first person POV of the cliché: who you know matters more than how good you are.

Because everyone’s saying – no one’s buying.

Because everyone’s saying – there are no jobs.

Because – no baby writer can get a meeting or make a wave – not without the gravitational pull of a star from afar: the phone call from an uncle or cousin, the referral of a family friend.

That first person POV is filled with slush, garbage and shod from coast to coast, peripheral to peripheral.  Without the referral, don’t matter how brilliant the concept or how wonderfully tight the story, it’s just more sludge clogging up the system. So you wait. Till you’ve built your own following, till your reputation precedes yourself, till you’ve paid your dues and the people who matter know you’re the Real Deal.

Plenty of reasons to wait. All of them good.

Opportunity costs are expensive. Every tick tock wasted on writing queries that won’t get read, or setting up meetings that get pushed, is time spent not making cash monies or time not spent working on the next script. It’s not enough to be a worker – everyone’s a worker, and everyone’s got access to the same 24 hours you do. But who’s working smarter? Who’s investing their 19-hour day in the right basket? Without the referral, is it a waste of time trying to get past the gatekeepers?

Maybe.

But isn’t that their job? That’s why these assistants get paid their $10 per hour plus daily bonuses or ridicule and abuse, yes? And why the interns eek out a living on just the latter? They call ‘em gatekeepers, so give them something to keep. Like Elizabeth Gilbert said:

“I often hear people say, ‘I’m not good enough yet to be published.’ That’s quite possible. Probable, even. All I’m saying is: Let someone else decide that. Magazines, editors, agents – they all employ young people making $22,000 a year whose job it is to read through piles of manuscripts and send you back letters telling you that you aren’t good enough yet: LET THEM DO IT.”

Shell out on the opportunity cost to chase the lucky break. Sinking 20 hours into queries that produce squat, yes, that’s 20 hours you’ll never get back. But it’s not like you’re thumb twirling between those 20 hours, staking out the USPS for the rejection letter. You’re still working, still creating, still hustling – point being: go after the big score, but keep notching the small victories.

So GO. Don’t wait. Hustle. Make your own luck and create your own contacts. This means taking some long shots, doing things people say don’t produce results. Remember, they don’t know; nobody knows what works. No one can predict the next hit. The only way you can guarantee it’s not you is by never getting in the mix.

Have a methodology to GO. Target, individualize, meet people in person if you can; doesn’t matter how good a writer you are, it’s difficult for personality to shine through an e-mail. Do not prematurely burn a contact by asking for a favor – not until you’ve earned the right to do so. Target, target, target; don’t waste anyone’s time by sending over something that’s out in left field for them, or less than your best. Do your homework – which is more than a good log-line and a Google search of whom you’re meeting. As a manager said, “it’s not just knowing the pitches. It’s knowing the stories backwards and forwards, never missing a beat. It’s knowing the subtext beneath the stories, the motives behind the characters. It’s knowing everything and having the polish to communicate it in the simplest, clearest way possible.”

That’s the play after finishing the script.

Go. Do your homework. Take the long shot – and keep hustling amidst it all.

Photo Credit: aidan morgan

There’s this scene in the flick, Social Network. Two score, seven more bodies circled ‘round five computers and a bottle of whiskey. The dry erase board squishes uncomfortably against the wall. Music blares. Students cheer. In the epicenter, five students write code to break into a security system. That’s fifty fingers — count ‘em! — flying through keyboard strokes; ten individual eyeballs absorbing data at a pace that makes Hoffman’s Rainman look like Special Ed; five shots of amber elixir slammed down throats every seven seconds the bell goes BRING BRING BRINGING. These mad geniuses pound away, hacking to see who hacks it amongst Mark Zuckerberg’s band of merry.

At a distance, Zuckerberg and business partner, Eduardo Salverin, observe the spectacle. Neither knows it, but it’s the beginning of the end. Zuckerberg’s assembling the West Coast Crew, his A-Team; he’s surrounding himself with very own Justice League or Teen Titans or Planeteers and he’s not even trying to save the world or take pollution down to zero. He just wants to be your Friend.

So he gathers his squad of geeks and programmers, all who’ll pursue this passion with what some might call fervor, others call obsession. And Salverin, he’s already opted out of this leg of the gravy train. He believes in the product as much as anyone else, but his dedication is back at stage 1-02 while the Z-Boys polish their plungers and comb their mustaches, readying to storm King Koopa’s castle

Zuckerberg knew it. That Salverin didn’t have the “stand-to-lose-everything, win-at-all-costs” drive. The only thing Salverin offered the partnership was “balance” – sound advice, hedged bets and proportionate responses – everything Zuckerberg didn’t want or need. Zuckerberg wanted focus. He wanted to surround himself with like-minded individuals, all with sights on the same goal, all sharing the attitude to get it done.

Not easy. Not easy to have this foresight. Not with the rhetoric of balance bouncing around like a Plinko chip, preached by everyone and their baby’s momma. Balanced diet, balanced portfolio, work-life balance… advice that probably works for 98 percent of the population. But for the two percent who want to change an established order, determined to win against the house when the deck is stacked clear to the cumulus nimbus, dividing eggs is a waste of protein.

Benjamin Graham said it best: “Don’t diversify. Don’t put your eggs in different baskets. Put all your eggs in one basket.

Then watch that basket like a hawk.”

When odds be long and time short, balance beams and juggling acts don’t impress no one. Balance leads to great stories of how someone once took their shot and missed. Focus, immersing yourself in passion and passionate people, leads to others telling your story for you.

Photo Credit: bitstop2003

People know if your heart isn’t in the right place. Don’t matter how smooth you are, how charming, how highly you think of your acting chops. You can be Debonair to the capital-“D,” but that doesn’t mean squat because heart isn’t seen or heard. It’s felt. Heart pours from the pores, and no amount of gleaming incisors or flirtatious grazing can reproduce them pheromones.

If you’re putting on a show, putting up a face to compensate for lack of heart, it’ll seep through the cracks. People front but can’t nobody front forever.

Everything starts with heart. The rest of the package matters: luck, talent, image; but a glossy veneer don’t hold much weight.

What is heart? It’s looking out for others, even/especially when they can’t help you in return. It’s networking with Priority One to put others in position for success, and developing your own career the ancillary mega. Heart is doing what you say you’re going to do.

The service industry – waiting tables – is primo case study for heart. The experiments happen in rapid succession, the outcomes are measurable and immediate (read: cash $) and servers wear their attitude like a paisley tie around the neck. There are servers who see customers with a dollar amount tattooed to their forehead. I don’t want to serve them because they don’t tip well – sometimes a judgment made on past experiences; more times than not, made based on race, dress, or apparent educational level.

Some treat serving as a reflection of themselves. The bartenders who talk more about themselves to the customer than vice versa (when did this start happening? When did it become okay?) Or the seasoned server, coaching trainees about her personal philosophy rather than the fundamentals of good service: When I serve, I’m on a stage, you know? I’m a fun server, I’m a flatter, I’m a schmoozer. (Why not try being professional and helpful, instead of working on your bit?) And the server who postures about, pretending to care beneath a waxy smile, who asks questions like, Is everything delicious? (if you’re not going to give them much of a choice, don’t waste your breath) and says My name is blah blah blah, feel free to ask for me next time (if they planned on it, they’d ask for your name.)

Then, there are servers who want their customers to have the best experience. They look the customer in the eye. They listen. When they train you, they say This is the proper way. This is best for the customer. When they work, they do things because it’s the right thing to do, not because they think they can glean more green.

In the long run, they’re the ones who earn the bigger tips, anyway. Because they didn’t have to rely on gimmicks or bits or up-selling to convince someone they cared.

They just cared.

Heart doesn’t always come easy. Especially not living in a city where it feels like few people are listening, and everyone’s looking out for themselves. But in the long-run, it makes life easier. Because you never have to look around to see what other people are doing, or how they’re doing it. You always walk tall – the consequences be damned – when you start with heart.

Photo Credit: Diego Santi